#LoveBasingstoke

Our Privacy Policy

Love Basingstoke and The Borough Basket Privacy Policy

Love Basingstoke and The Borough Basket, owned and managed by Basingstoke and Deane Borough Council, is committed to protecting your privacy and data as a user of our websites www.lovebasingstoke.co.uk and www.theboroughbasket.co.uk (“the sites”), and the confidentiality of any personal information that you may provide us with during your visit to the site.

Basingstoke and Deane Borough Council abides by the General Data Protection Regulation of 2018 and complies with its provisions to ensure that any data you provide is treated accordingly. We retain the right to update this privacy policy at any time.

Cookies
Love Basingstoke and The Borough Basket collect anonymised information about your website interactions with www.lovebasingstoke.co.uk and www.theboroughbasket through third party applications such as Google Analytics, Facebook and Orlo in order to analyse patterns and trends to provide users a better experience and interesting and appropriate content.

Anonymised information is gathered automatically by the web server, through the use of cookies on the sites, and also from your interaction through online newsletter subscriptions.

General information that is collected by the web server and which does not require any input on your part, is data such as:

  • type of browser
  • operating system
  • domain name
  • geographic location (city and country)
  • browsing behaviour
  • which website or search engine you were referred from.

A cookie is a text-only string that is entered into the memory of your browser by our web server. The use of cookies enables our websites to store information on your machine so that it can be retrieved at a later date. This is done so that we can monitor the number of people visiting our sites and to determine the country of origin of specific users. If you do not wish to accept new cookies or wish to disable cookies altogether, you can set your browser accordingly using its menu bar.

We will use the information to provide relevant content about visiting, living, working or investing in Basingstoke and Deane as well as on The Borough Basket and make it easier for users to navigate around the websites.

We might share this anonymised information with Love Basingstoke and The Borough Basket partners where necessary.

Contact information

We will only keep anonymised information and no personal information, unless you voluntarily choose to opt-in and agree consent through Love Basingstoke or The Borough Basket newsletter sign-up forms.

Any information that you provide online for via our “contact us” form, is sent to our hello@lovebasingstoke.co.uk email address and captured into the website database. The information provided is used to fulfil any queries and requests that have been sent to us. This information may be shared with The Borough Basket and Love Basingstoke partners where necessary in order to respond to an enquiry.

When purchasing an item on The Borough Basket you are sharing your contact information with the store owner who may use it to get in touch regarding the sale of the product.  Please see the Vendor Terms and Conditions for information on their commitment to data protection.

Any information that you voluntarily provide to us when consenting to opt in for e-newsletters will be sent to our business@lovebasingstoke.co.uk email address, captured on the website and email databases and will abide by Basingstoke and Deane Borough Council’s privacy policy. 

Our sites contain links to other external sites that are operated and/or owned by third parties. We do not have control over such third party sites and cannot accept responsibility should you decide to enter them. This privacy statement only applies to www.lovebasingstoke.co.uk and www.theboroughbasket.co.uk. Third party sites that are linked to from these sites are not covered by this statement. You should check the privacy policy for the site in question to determine how your information will be used when visiting that site.

Personal information will not be transferred to a country outside the European Economic Area (EEA).

You have some legal rights in respect of the personal information we collect from you. Please see Basingstoke and Deane Borough Council’s Data Protection page for further details. Please contact us if you have any questions on hello@lovebasingstoke.co.uk.

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioner’s Office at https://ico.org.uk/concerns/

Payments on sites

The data and card information on The Borough Basket is processed by third party provider Stripe and these companies maintain secure systems to protect data. Please see Stripe’s Privacy Policy.

Partners

Love Basingstoke

The Love Basingstoke group comprises Basingstoke and Deane Borough Council, Basingstoke Together Business Improvement District, Destination Basingstoke, The Malls, Festival Place, Basing View, Anvil Arts, BDT and London Clancy property agents.

The Borough Basket

This online marketplace is a project by The Designlab, Basingstoke and Deane Borough Council and IncuHive, and supported by The Love Basingstoke group which includes Basingstoke Together Business Improvement District, Festival Place, Destination Basingstoke, Basing View, Anvil Arts, London Clancy, BDT Commercial Property Agents and The Malls.