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Privacy Policy

Love Basingstoke and The Borough Basket Privacy Policy

Love Basingstoke and The Borough Basket, owned and managed by Basingstoke and Deane Borough Council, is committed to protecting your privacy and data as a user of our websites and (“the sites”), and the confidentiality of any personal information that you may provide us with during your visit to the site.

Basingstoke and Deane Borough Council abides by the General Data Protection Regulation of 2018 and complies with its provisions to ensure that any data you provide is treated accordingly. We retain the right to update this privacy policy at any time.

Love Basingstoke and The Borough Basket collect anonymised information about your website interactions with and www.theboroughbasket through third party applications such as Google Analytics, Facebook and Orlo in order to analyse patterns and trends to provide users a better experience and interesting and appropriate content.

Anonymised information is gathered automatically by the web server, through the use of cookies on the sites, and also from your interaction through online newsletter subscriptions.

General information that is collected by the web server and which does not require any input on your part, is data such as:

  • type of browser
  • operating system
  • domain name
  • geographic location (city and country)
  • browsing behaviour
  • which website or search engine you were referred from.

A cookie is a text-only string that is entered into the memory of your browser by our web server. The use of cookies enables our websites to store information on your machine so that it can be retrieved at a later date. This is done so that we can monitor the number of people visiting our sites and to determine the country of origin of specific users. If you do not wish to accept new cookies or wish to disable cookies altogether, you can set your browser accordingly using its menu bar.

We will use the information to provide relevant content about visiting, living, working or investing in Basingstoke and Deane as well as on The Borough Basket and make it easier for users to navigate around the websites.

We might share this anonymised information with Love Basingstoke and The Borough Basket partners where necessary.

Contact information

We will only keep anonymised information and no personal information, unless you voluntarily choose to opt-in and agree consent through Love Basingstoke or The Borough Basket newsletter sign-up forms.

Any information that you provide online for via our “contact us” form, is sent to our email address and captured into the email database we use. The information provided is used to fulfil any queries and requests that have been sent to us. This information may be shared with The Borough Basket and Love Basingstoke partners where necessary in order to respond to an enquiry.

Any information that you voluntarily provide to us when consenting to opt in for e-newsletters will be sent to our email address and captured automatically into the email database and will abide by Basingstoke and Deane Borough Council’s privacy policy. 

Our sites contain links to other external sites that are operated and/or owned by third parties. We do not have control over such third party sites and cannot accept responsibility should you decide to enter them. This privacy statement only applies to and Third party sites that are linked to from these sites are not covered by this statement. You should check the privacy policy for the site in question to determine how your information will be used when visiting that site.

Personal information will not be transferred to a country outside the European Economic Area (EEA).

You have some legal rights in respect of the personal information we collect from you. Please see Basingstoke and Deane Borough Council’s Data Protection page for further details. Please contact us if you have any questions on

If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioner’s Office at

The Borough Basket Vendor Terms and Conditions

The Borough Basket is an online listings directory linked to the Love Basingstoke website which allows independent businesses (vendors) based in the Basingstoke and Deane District to advertise their services. Vendors should familiarise themselves with these terms.

Vendors are required to hold all permits, licences, consents and authorisations necessary to enable it to trade and use The Borough Basket to promote their business, including business and property registrations and certifications, and food hygiene certifications where required.

The Vendor shall not list any prohibited items for sale using The Borough Basket. These include but are not limited to: illegal products or services, products and services that infringe intellectual property rights, products and services that are unfair, predatory, or deceptive, adult content and services, and gambling.

Where any Listing provided by the Vendor includes photographic or video images of the Vendor or a child in their care (‘images’), the Vendor gives consent to The Borough Basket to display the images on the and website and to use them for the purpose of promoting the Borough Basket website. In giving consent, the Vendor acknowledges that The Borough Basket will store the images electronically in accordance with the Data Protection Legislation and subject to the right for the Vendor to withdraw their consent at any time by contacting The Borough Basket via In any event, the consent will be valid for 5 years from the date of the original Listing, at which point the Vendor will need to renew their consent. The Intellectual Property rights for the images will remain vested in the Vendor.

It is the responsibility of the vendor to inform Love Basingstoke of any changes to their listing to ensure it is up to date.

Vendors can ask for their listing to be removed at any time in writing to The Love Basingstoke team will action this at their earliest opportunity.

The Borough Basket Customer Terms and Conditions

The Borough Basket is an online directory linked to the Love Basingstoke website which allows independent businesses based in the Basingstoke and Deane District to advertise their services.

The Partners are not a vendor, a seller, or any kind of agent or intermediary for you or any of the vendors that make products available to you through The Borough Basket and Love Basingstoke websites. Consequently, the Partners are not responsible for any part of the contract for the supply of products by any vendor, and this includes delivery, returns, refunds, guarantees, warranties or other after-sale care or for any related problems you may suffer. You will need to make your own independent judgement regarding your interaction with any vendor including the purchase and use of any products made available by them.

The Borough Basket and Love Basingstoke website contains links to other sites and resources provided by third parties. Such links should not be interpreted as approval by The Partners of those linked websites or information you may obtain from them.

When purchasing an item on The Borough Basket you are sharing your contact information with the Vendor and you should familiarise yourself with their privacy policy.


Love Basingstoke

The Love Basingstoke group comprises Basingstoke and Deane Borough Council, Destination Basingstoke, The Malls, Festival Place, Basing View, Anvil Arts, BDT and Curchod & Co.

The Borough Basket

This online marketplace is a project by Basingstoke and Deane Borough Council and supported by The Love Basingstoke group which includes Festival Place, Destination Basingstoke, Basing View, Anvil Arts, Curchod & Co, BDT Commercial Property Agents and The Malls.