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Getting around Basingstoke and Deane accessibly

You’ll find lots of helpful information on getting around Basingstoke and Deane but you may need further details about how accessible your visit will be and what to expect when you arrive.

Basingstoke and Deane Borough Council has partnered with AccessAble who provide accessibility guides for over 200 venues in the borough. These guides include arriving at Basingstoke train and bus station, getting to Festival Place and getting to the Top of the Town to enjoy The Willis Museum and the Sainsbury Gallery. Guides for surrounding areas include Whitchurch Silk Mill, Highclere Castle, and The Vyne.

If you require assistance getting into Basingstoke town centre, Dial-a-Ride is a door-to-door service available for anyone who finds it difficult to use ordinary buses. Offering a town service seven days a week and a rural service from Kingsclere/Bramley, Tadley and Overton on set days into Basingstoke town centre or Asda/Sainsburys at Kempshott. To register and make a booking, call 01256 462101.

Another service available is Basingstoke Shopmobility who are based at the lower end of Church Street in Basingstoke town centre. Shopmobility is a national scheme to support people with restricted mobility, whether temporary or otherwise. You can hire powered scooters, electrical and manual wheelchairs and stroller/walking frames. As part of the hire you will receive relevant training. Basingstoke Shopmobility is accessible by car with its own car park, train, bus and by Dial-a-Ride. Contact via phone or e-mail to make your booking.  Did you know you can also book in advance with Basingstoke Shopmobility to arrange hire of mobility aids for events taking place in Basingstoke town centre, Eastrop Park or War Memorial Park?

The Basingstoke and District Disability Forum provides a signposting service which is a free information service supporting anyone affected by disability. The signpost service covers a wide range of topics related to disability including transport, benefits and education activities.

If we’ve missed anything then please drop us an email:

Please note the inclusion of any business within this listing should not be seen as an endorsement of their services. Whilst the information is considered to be true and correct at the date of publication, changes in circumstances after the time of publication may impact on the accuracy of the information.